Mother Lode River Center
Outdoor Education Program
Reservation Policies

Reservations & Deposits

Once you have picked a date and a program, give us a call. When we hear from you we will hold the date that you are interested in and will send you an invoice. A deposit in the amount of 30% of the total is due within 30 days to confirm your dates. Dates are not confirmed until we receive a deposit. Deposits are non-refundable but may be applied towards alternate dates if necessary. Balance is due 30 days prior to program dates.

Cancellations

You may make cancellations in number up to one month prior to the date of your program with no penalty; cancellations within 30 days of your program date will be charged a 30% penalty. Cancellations within one week receive no refund.

Gift Certificates

What better gift for a special youngster than treating him or her to an experience that's both fun and educational? Call us at 1-800-427-2387 with the details and we will send you or the lucky person a personalized gift certificate.

Group Organizer Packets

Organizing a group educational program is easy! Just call our office at 1-800-427-2387. We'll help you choose a program and date, answer all your questions, and send you brochures to share with the parents, plus a poster & sign up sheet. A DVD is also available upon request.

No Alcohol or Drugs

We believe that alcohol and drugs even in small quantities are inappropriate as part of a youth educational program. We ask all participants, including parents and teachers, to abstain.

Non-performance

Mother Lode River Center makes every effort to complete all outdoor school programs as scheduled. However, we reserve the right to cancel a course if necessary due to weather conditions, severe flooding or other factors beyond our control. Should such a cancellation be necessary your money will be fully credited towards another trip.

Liability

While we do our best to assure your safety while you are with us, we assume no responsibility for injury to participants, emergency evacuation costs, loss of personal property, or time or expense which you may incur. All participants are required to sign a liability release prior to the start of the trip.

Gratuities

We are often asked if it is appropriate to tip your instructors. The answer is yes, it is appreciated though not expected. Our instructors are compensated for their services. However, if you feel that your instructor did an outstanding job, a tip is a great way of showing your appreciation.

1-800-427-2387
Coloma, California